Supervisory Skills Business Seminars - Fall 2014

Supervisory / Management Skills Seminars
Hosted by Dabney S. Lancaster Community College for Fall, 2014!

Thursdays, Sept. 18, Oct. 2, Oct. 16, Oct. 30, Nov. 13

9:00 am to noon, Room DSLCC Rockbridge Regional Center, Buena Vista

Dabney Lancaster Community College is offering a Non-Credit Certification Program for business and industry personnel for the spring of 2014. Completion of all five seminars will lead to a Certification of Completion from DSLCC.

Tuition: $65 per seminar or $295 for the series of five seminars (BUSC 1102-R1D)

Facilitator: Charlotte Mason –The Advantage Resource Group
Western Va. Workforce Development Board Certified Training Provider

Contact DSLCC Non-Credit Coordinator Judy Clark at jclark@dslcc.edu
or (540) 863-2863 for registration information.

(Ask about our Third Party Tuition Sponsorship Agreement for invoicing.)

The Seminar Schedule:

Introduction to Supervision

Topics include the role of the supervisor in today’s changing work environment, communicating effectively with employees and management, delegating and assigning tasks, identifying and solving problems and creating an environment of trust. $65.

Thurs., Sept. 18, 9:00 am to noon, DSLCC Rockbridge Regional Center, Buena Vista (BUSC 1102-R2D)


Interviewing Skills & Behavioral Interviewing

The most accurate predictor of future performance is past performance in a similar situation. Behavioral interviewing focuses on experiences, behaviors, knowledge, skills and abilities that are job related. Topics include the benefits of improved hiring skills, how to prepare behavioral interview questions, steps for conducting an effective interview, and how to hire the best applicant for the job. $65

Thurs., Oct. 2, 9:00 am to noon, DSLCC Rockbridge Regional Center, Buena Vista (BUSC 1102-R3D)


Coaching Skills

Managers utilize coaching skills to improve employee and team performance, teach new tasks and skills and support an employee’s professional /career development. This session covers the difference between managing and coaching, the structure of the coaching conversation, and core and advanced coaching skills. Relevant case studies and role plays are used to transfer the coaching skills learned to actual workplace situations. $65.

Thurs., Oct. 16, 9:00 am to noon, DSLCC Rockbridge Regional Center, Buena Vista (BUSC 1102-R4D)


Performance Evaluation

Performance evaluations can be a win/win experience for employees and employers. Learn the six primary payoffs of evaluations, setting performance standards, goals and action plans, preparation steps for the evaluation and conducting an effective evaluation meeting. The training will also cover designing an employee development plan. $65.

Thurs., Oct. 30, 9:00 am to noon, DSLCC Rockbridge Regional Center, Buena Vista (BUSC 1102-R5D)


Employee Discipline & Documentation

Employee discipline is often a dreaded task for supervisors. Taking a systematic approach to employee discipline can protect the company from legal issues and provide guidance to improve performance. This session will include the benefits of good documentation, the use of an Incident Diary and how to conduct an effective disciplinary meeting. $65.

Thurs., Nov. 13, 9:00 am to noon, DSLCC Rockbridge Regional Center, Buena Vista (BUSC 1102-R6D)

Registration

Register by phone or email with VISA or MasterCard.
Participants may also register via a 3rd party contract through their employer.
Contact the DSLCC Non-Credit Coordinator at (540) 863-2863
or email jclark@dslcc.edu for more information.
Toll free: (877) 73DSLCC, ext. 2863
FAX: (540) 863-2928