24/7 Student Support Center

24/7 Support

Attention: Financial aid and student accounts at Dabney S. Lancaster Community College have changed to better server you.

Here’s a number that is very importtant to DSLCC students: 1-855-844-3633

This toll-free number gives you 24/7 access to support specialists who can answer financial aid and student accounts (business office) questions in our new DSLCC Financial Aid and Student Accounts Support Center.

Online support more your style? You also have access to a self-help portal. There, you can browse self-help articles, track your financial aid and student accounts progress and even chat live with a support specialist.

You can also get assistance with your financial aid and student accounts questions via email.

These changes have streamlined your ability to get financial aid and student accounts questions answered over the telephone and online, but don’t forget that DSLCC’s helpful Financial Aid and Student Accounts (Business Office) staff can still be found in their on-campus locations in Backels Hall.

If you are a parent calling to inquire about specific account information for your son or daughter, please have them on the line with you. If this is not possible, we will be able to speak about general information or processes only. Since educational records are protected from third-party disclosure by federal law, if it becomes necessary to get into account-specific details we will be pleased to refer you to a specialist that can determine if information can be released. Referrals are typically responded to within 1 – 3 business days.